Sony WF-1000XM5
Retail Price
$300
Lowest Price
$208.95
Release Date
July 24, 2023
The Sony WF-1000XM5 earbuds offer a reimagined design that ensures comfort and ease of use. These smaller earbuds cater to a wider range of ear types, enhancing their noise-cancellation, sound quality, and call performance. They stand out in the market for delivering detailed sonic performance, and despite a change in sound character, users have appreciated the innovation over time.
Purchase Links
Overview
- Summary
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
The Sony WF-1000XM5 comes with a completely new design that is comfortable and user-friendly. Its noise-cancellation and call quality match up with its competitors. When it comes to the clearest and most detailed sonic performance currently available in the market, the Sony WF-1000XM5 delivers it with a significant margin. Although the WF-1000XM5 may initially not sound as fun as its predecessors, with time, users tend to warm up to and appreciate its new character.
David Carnoy – CNET
Sony’s WF-1000XM4 earbuds, launched in 2021, received a CNET Editors’ Choice award. Despite their excellence, these earbuds are rather large and may not fit all ear types comfortably. Sony has addressed these issues in the design of its next-generation WF-1000XM5 earbuds. The WF-1000XM5 earbuds are not only smaller, but also deliver superior performance in terms of noise canceling, sound quality, and voice calling.
Pros & Cons
- Pros
- Cons
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
- The product provides unparalleled detail and clarity, ensuring high-quality output.
- The product stands out with its superior musicality and precise timing.
- The product features a comfortable and discreet design, making it aesthetically pleasing and user-friendly.
David Carnoy – CNET
- The Sony WF-1000XM5 earbuds, the successor to the XM4s, are a more compact version, addressing complaints about the previous model’s large size and fit issues.
- These next-generation earbuds offer enhanced performance in terms of sound quality, noise cancellation, and voice calling.
- Sony has also upgraded the processors and drivers in the WF-1000XM5, improving the overall performance of the earbuds.
Tim Gideon – PCMag
- The earbuds deliver a rich bass response along with crisp, detailed highs, ensuring a balanced and dynamic audio experience.
- They feature an adjustable in-app EQ, allowing users to personalize their sound profiles according to their preferences.
- The earbuds boast excellent noise cancellation capabilities, effectively blocking out ambient noises for a focused listening experience.
- The microphone clarity is top-tier, making these earbuds a great choice for clear and uninterrupted communication.
- The included case supports wireless charging, providing a convenient and modern charging solution.
- The earbuds come with hands-free Alexa and Google Assistant, facilitating easy voice commands and controls for a seamless user experience.
What Hi-Fi – What Hi-Fi?
- While the product’s bass production is commendable, some competitors may deliver deeper lows.
- There’s room for improvement in ensuring a more secure and comfortable fit.
David Carnoy – CNET
- Despite their impressive features and performance, the Sony WF-1000XM5 earbuds come with a hefty price tag.
- However, they lack the ‘Find My’ feature in their app, which could be a potential drawback for some users.
Tim Gideon – PCMag
- The product comes with a high price tag.
- The accompanying application is somewhat bloated.
Build & Design
- Build - Case
- Build - Drivers
- Build - Earbuds
- Build - Ear Tips
- Build - Form Factor
- Build - Material
- Build - Water Resistance
- Build - Weight & Comfort
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
The WF-1000XM5 charging case, designed by Sony, is considerably smaller than its predecessor, indicating a noticeable reduction in size.
Matthew Moniz
The addition of a button at the back of the case allows for easier pairing with your device, unlike the previous version where you had to touch the sides of the earbuds to pair them. The case has also undergone some modifications, including the replacement of the long front light with a small circular light that indicates the charging status of the headphones.
What Hi-Fi – What Hi-Fi?
The WF-1000XM5 sports a new and improved driver, named the Dynamic Driver X by Sony, measuring at 8.4mm. This is a significant upgrade from the 6.4mm unit featured in the previous model, the WF-1000XM4.
Matthew Moniz
The earbuds now have larger 8.4 millimeter drivers, up from the previous 6 millimeter ones, enhancing their sound performance.
What Hi-Fi – What Hi-Fi?
Sony’s WF-1000XM5 earbuds are significantly more compact and lighter than their predecessor, the WF-1000XM4, with an approximate 25% reduction in size and 20% decrease in weight.
What Hi-Fi – What Hi-Fi?
The package includes four different sizes of tips, with an extra-small SS option included.
Matthew Moniz
The package now includes an extra pair of small ear tips, catering to those with smaller earlobes.
SoundGuys
The Sony XM5 earbuds come with extra small ear tips for a better fit for those with small ears, making them more comfortable than their predecessor, the wf-1000XM4.
Matthew Moniz
The case is 15% smaller, while the earbuds themselves are 25% smaller and 15% lighter than the previous version.
What Hi-Fi – What Hi-Fi?
The majority of the earbud’s exterior is made of a sleek, glossy plastic that has a high-end appearance, but it might be challenging to remove them from the case due to its smoothness.
What Hi-Fi – What Hi-Fi?
The part of the earbuds designed for touch controls isn’t glossy, instead featuring a finely textured matte finish that leads to the external microphone setup.
Matthew Moniz
The earbuds and their case have been redesigned to be more compact and lighter, making them more comfortable for prolonged use.
Features
- Chipset
- Connectivity Options
- Controls
- Gestures
- Microphones
- Software
- Sound System
- Specifications
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
The headphones support Multipoint Bluetooth, allowing simultaneous connection to two devices.
What Hi-Fi – What Hi-Fi?
A significant upgrade is seen in the touch controls of the WF-1000XM5, as it now allows simultaneous control over playback, sound modes, and volume. Volume adjustments can be made by tapping multiple times on the respective earbud.
Matthew Moniz
The earbuds feature intuitive controls, with the left earbud allowing you to switch between active noise cancellation and ambient sound modes, access quick settings, and adjust volume. The right earbud controls play, pause, song skipping, and assistant access.
SoundGuys
The XM5 model offers improved touch controls, allowing users to control both listening modes and volume from a single earbud without needing to customize controls in the app.
What Hi-Fi – What Hi-Fi?
Phone calls can now be accepted or declined through head gestures, which is showcased in a demo in the Headphones App.
What Hi-Fi – What Hi-Fi?
The WF-1000XM5 model features three microphones on each earbud, including dual feedback mics, which are designed to enhance the cancellation of low frequencies.
Matthew Moniz
The earbuds have six microphones that better scan the environment to provide superior active noise cancellation.
SoundGuys
Sony claims that the XM5’s microphones, which feature six micro A3 on each side, AI processing, and bone conduction technology, are the best in any pair of true wireless earbuds, offering superior voice detection and noise filtering during calls.
What Hi-Fi – What Hi-Fi?
The headphones come with Adaptive Sound Control, which automatically adjusts the level of ambient sound filtered into the ears based on location and activity. The headphones can also learn when to enable certain modes.
What Hi-Fi – What Hi-Fi?
The headphones feature Sony’s DSEE Extreme processing to enhance detail in low-quality music files, hi-res audio and 360 Reality Audio support, dynamic head tracking, and LDAC support for compatible sources.
What Hi-Fi – What Hi-Fi?
The headphones utilize a noise reduction engine with AI machine learning for improved clarity and a bone conductor sensor to detect when the user is speaking.
What Hi-Fi – What Hi-Fi?
- The device supports Bluetooth version 5.3.
- The device is compatible with SBC, AAC, and LDAC codecs.
- The device includes a noise-cancellation feature.
- The device offers an 8-hour battery life when using Bluetooth and ANC, which can be extended to 24 hours with the charging case.
- The device is available in two finishes: black and silver.
David Carnoy – CNET
- The product is a pair of wireless earbuds that feature noise canceling capabilities.
- The XM5s also support multipoint pairing, allowing them to connect to more than one device at a time.
- The product is a pair of wireless earbuds.
Tim Gideon – PCMag
- The earbuds are designed to be in-canal.
- They feature true wireless technology.
- They connect via Bluetooth for seamless, wire-free use.
- These earbuds are both water and sweat-resistant, making them suitable for workouts and outdoor use.
- They also come equipped with active noise cancellation for an immersive audio experience.
Performance
- Battery & Charging
- Sound System
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
The Sony earbuds offer a battery life of eight hours with Bluetooth and Active Noise Cancellation (ANC) enabled. The wireless charging case provides an additional 16 hours of use.
David Carnoy – CNET
These earbuds are rated to have a battery life of up to 8 hours.
SoundGuys
The XM5 earbuds offer impressive battery life, with up to 9 hours and 32 minutes of playback in tests, exceeding Sony’s claim of 8 hours.
SoundGuys
The XM5 earbuds also include a quick charging feature, providing approximately 50 minutes of playback time with just three minutes of charging.
r/SonyHeadphones
Users have reported good experiences with the battery life of the Sony WF-XM5, stating that it provides up to 8 hours of use with ANC turned on. Additionally, Sony offers solid customer service, allowing returns or replacements if customers are unsatisfied with the product.
What Hi-Fi – What Hi-Fi?
Sony claims to have reduced noise by around 20 per cent in the XM5 compared to the WF-1000XM4, which does reflect in the sound quality.
What Hi-Fi – What Hi-Fi?
The XM5 doesn’t have as rich or full bass as the WF-1000XM4, but the clarity and detail of the sound are quite remarkable.
What Hi-Fi – What Hi-Fi?
Testing with challenging tracks, the XM5 showcases its rhythmic drive and good timing, resulting in well-organised and defined percussion.
What Hi-Fi – What Hi-Fi?
On tracks with heavy basslines, the XM5 maintains a balance of quality and quantity. It delivers weighty, controlled bass that is more balanced compared to other brands.
What Hi-Fi – What Hi-Fi?
The XM5 offers an impressive level of detail and an openness rarely seen in wireless earbuds of this price range. The definition and texture that comes through is exceptional, although it does sacrifice a bit of the ‘fun’ factor.
What Hi-Fi – What Hi-Fi?
The Sony earbuds thoroughly investigate and expose every element of the music, particularly in the midrange, delivering an authentic sound experience.
What Hi-Fi – What Hi-Fi?
Turning off the ANC can result in a more natural and balanced delivery, although frequencies are boosted when ANC is on. This doesn’t upset the balance and is a common occurrence in many models.
What Hi-Fi – What Hi-Fi?
The revamped design and technology of the earbuds have effectively reduced wind noise, providing a detailed, clear, and comprehensible voice output, which is not a typical characteristic of wireless earbuds.
Tim Gideon – PCMag
The earphones deliver top-notch sound quality, with support for both LC3 and LDAC codecs.
Tim Gideon – PCMag
Thanks to their hybrid eartips, these earphones excel at blocking higher frequencies.
@Saurabh-hx1yp – SoundGuys
The microphone performance of the earbuds in a quiet environment is satisfactory. The real test will be in noisy surroundings.
Comparison
- Comparison vs. Apple AirPods 2 Pro & Comparison vs. Bose QuietComfort Ultra
- Comparison vs. Sony WF-1000XM4
- Comparison vs. Sony WF-1000XM4 & Comparison vs. Bose QuietComfort Earbuds II
- Comparison vs. Bose QuietComfort Ultra
- Comparison vs. Apple AirPods Pro & Comparison vs. Bose QuietComfort Ultra
- Comparison vs. Older Sony Earbuds, Comparison vs. Apple AirPods Pro & Comparison vs. Beats Fits Pro
- Comparison vs. Sony WF-1000XM4 & Comparison vs. Apple AirPods Pro
- Comparison vs. Sony WF-1000XM4, Comparison vs. Apple AirPods 2 Pro & Comparison vs. Samsung Galaxy Buds 2 Pro
- Comparison vs. Apple AirPods 2 Pro
- Comparison vs. Sony LinkBuds S & Comparison vs. Apple AirPods 2 Pro
- Comparison vs. Apple AirPods 2 Pro & Comparison vs. Other Earbuds
- Comparison vs. Bose QuietComfort Ultra & Comparison vs. Apple AirPods
- Comparison vs. Sony Linkbuds S & Comparison vs. Sony WF-1000XM4
- Comparison vs. Galaxy Buds 2 Pro, Comparison vs. Pixel Buds Pro & Comparison vs. Apple AirPods Pro
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
Sony’s new flagship earbuds, the WF-1000XM5, are priced higher than their predecessors, but remain competitive in the market, sitting between Apple’s AirPods Pro 2 and Bose’s QuietComfort Ultra Earbuds.
What Hi-Fi – What Hi-Fi?
The WF-1000XM5 earbuds are sleeker than the WF-1000XM4, with smoother lines and subtler curves. The exterior microphones are better integrated, contributing to a less protruding profile and helping to reduce wind noise.
SoundGuys
The XM5 earbuds are smaller and lighter than their predecessor, and feature redesigned, more flexible ear tips that don’t require twisting for a secure fit or proper seal.
@Target135 – Matthew Moniz
There is disappointment about the lack of a find my feature, which was anticipated in the new model.
@sadjosj – SoundGuys
The XM5 earbuds offer superior comfort compared to the XM4, with excellent sound quality and top-notch active noise cancellation.
r/SonyHeadphones
One user expressed dissatisfaction with their XM4s after experiencing a battery issue, leading them to contemplate switching brands unless assured of the resolution of this problem in the XM5s.
r/SonyHeadphones
Another user, despite acknowledging the improved compactness of the XM5s, criticized their glossy design for lacking a premium feel, contrasting it with the XM4s’ favorable aesthetic reception. The user expressed a plan to wait for a price reduction before upgrading to the XM5s.
What Hi-Fi – What Hi-Fi?
Side-by-side comparison of the old and new models supports Sony’s claim of improved midrange noise reduction in the WF-1000XM5. However, Bose QuietComfort Earbuds II are still considered superior in overall external noise reduction, despite their vacuum-like effect, which isn’t popular with all users.
What Hi-Fi – What Hi-Fi?
The WF-1000XM5 earbuds not only look good, but they are also comfortable and can be worn for longer periods. The fit isn’t as secure as the Bose QuietComfort Earbuds, and the tip material could be grippier to prevent seal breakage due to slippage.
Tim Gideon – PCMag
Despite their many strengths, the WF-1000XM5 earphones fall slightly short of the Bose QuietComfort Ultra Earbuds in terms of noise cancellation.
Aaron X Loud and Wireless
The Bose QC Ultra earbuds offer a more comfortable and snug fit with their specially designed silicone ear tips, outshining the Sony XM5 in this aspect.
Aaron X Loud and Wireless
The Sony XM5 comes with superior comfort, and is significantly smaller than the Bose QC Ultra.
Aaron X Loud and Wireless
The Sony XM5 outperforms the Bose QC Ultra with wireless charging, superior battery life, hi-res audio streaming, and multi-point pairing, allowing simultaneous connection to two devices.
Aaron X Loud and Wireless
Sony’s head tracking and spatial audio features are limited to Xperia smartphones and Google Pixel phones.
Aaron X Loud and Wireless
The Sony XM5 has a limitation where all controls are not accessible unless both earbuds are used, which may be a disadvantage for those who prefer using a single earbud.
Aaron X Loud and Wireless
The Bose QC Ultra, on the other hand, offers mirrored controls for each earbud, allowing full control access even when using a single earbud. These controls include volume adjustments, play/pause, track skipping, and ANC toggling.
Aaron X Loud and Wireless
The Sony XM5 earbuds are more feature-rich compared to the Bose QC Ultra.
Aaron X Loud and Wireless
Despite having fewer features, the Bose QC Ultra’s active noise cancelling capability is more powerful than that of the Sony XM5.
Aaron X Loud and Wireless
The Sony XM5 offers superior sound quality and customization options for features and controls, making it a compelling alternative to the Bose QC Ultra.
Aaron X Loud and Wireless
While the Bose QC Ultra’s spatial audio and head tracking features work universally, the Sony XM5’s are limited to specific Android devices and apps.
@peurpaelen3261 – Aaron X Loud and Wireless
Bose earbuds are comfortable to wear but some users have reported issues with static noise in the left earbud.
@thecooldude4564 – Aaron X Loud and Wireless
Comparing Bose and Sony, some users found Bose to be more comfortable with superior noise cancelling, and had concerns over the durability of Sony’s foam ear tips.
@BigShoots920 – Aaron X Loud and Wireless
Despite missing some minor components, Bose earbuds are appreciated for their sound quality and noise cancellation. Users also noted an improvement in software issues in the newer models.
@brwa5176 – Aaron X Loud and Wireless
According to some users, the sound quality and noise cancellation of Sony earbuds are highly dependent on the fit. Additionally, the ‘immersive mode’ in Sony earbuds requires a subscription and works with limited songs.
Tim Gideon – PCMag
The WF-1000XM5 earphones, with their customizable EQ and high-end codec support, are more appealing to audiophiles than either the AirPods Pro or the QuietComfort Ultra Earbuds.
Matthew Moniz
The earbuds are comfortable to wear, but the fit is finicky. Active noise cancellation depends on the earbuds being fitted perfectly in the ear, which can be a challenge compared to the older versions. For effective active noise cancellation, the new earbuds need to be inserted deep into the ear to create a perfect seal. The effect is lost if the fit is not optimal, unlike other products like the AirPods Pro or Beats Fits Pro which provide good noise cancellation even without a perfect fit.
Matthew Moniz
The new XM5s are marketed with improved active noise cancellation, but the performance appears similar to the previous XM4s. In a comparative analysis, the AirPods Pro provides the best active noise cancellation amongst all.
SoundGuys
The XM5 earbuds provide improved isolation and the best active noise cancellation (ANC) performance among all true wireless earbuds tested, surpassing the XM4s, AirPods Pro Gen 2, and Samsung Galaxy Buds 2 Pro.
@pilotjs152 – Matthew Moniz
Based on the microphone quality test, the AirPods Pro 2 provided the best sound quality.
@solson223 – Matthew Moniz
The XM5 microphone has good sound clarity but some distortion was noticed. The AirPods Pro delivered perfect sound quality as expected.
r/SonyHeadphones
Compared to the Apple AirPods Pro 2, the WF-XM5 comes out on top, especially in terms of ANC performance. Users stress the importance of a good ear tip seal for optimal ANC functionality, which effectively silences ambient noise when properly secured.
@KL-xv5gj – Matthew Moniz
The LinkBuds S has been recommended for its lighter and more comfortable form factor, impressive ANC, and reasonable sound quality. However, the XM5 is considered superior in sound quality, despite its higher price point. The design of the XM5 is seen as a bit odd, with the earbuds protruding from the ears. Overall, both the AirPods Pro 2 and LinkBuds S are considered very good, with the LinkBuds beating the AirPods Pro 2 in sound quality. The ANC on both is impressive. The XM5 is not seen as a good value for its high price point, especially considering the unimpressive ANC. Some users are waiting for a price drop during Amazon’s Black Friday Promotion before considering a purchase.
@SoundGuys – SoundGuys
The Transparency mode in WF-1000XM5 is commendable, with a handy Quick Attention feature for quick conversations. However, it is slower to activate than its counterpart in AirPods Pro 2.
@brwa5176 – Aaron X Loud and Wireless
Some users preferred Bose over Sony and AirPods due to better noise cancellation and comfort, despite using Apple devices. Sony’s poor audio and noise cancelling due to an improper seal in the ear was a common issue reported by users.
r/SonyHeadphones
The WF1000 XM5 is said to have a sound signature similar to Linkbuds S, providing a warm and neutral sound with heavy bass. Users appreciate its detail and clarity in the mid and treble regions, stating it has a more natural timbre than the WF1000 XM4.
r/Android
Given the asking price of £250, the product may not significantly outperform competitors such as Galaxy Buds2 Pro, Pixel Buds Pro, and Airpods Pro, which offer high quality at lower or comparable prices.
Price & Availability
- Availability
- Price - Availability
- Positive
- Negative
What Hi-Fi – What Hi-Fi?
The price of the WF-1000XM5 has dropped recently, particularly during the Black Friday/Christmas sales period, so it’s advisable to check different retailers for the best deal.
Miscellaneous
- Drawbacks - Build
- Drawbacks - Design
- Drawbacks - Performance
- Drawbacks - Price
- Issue - Build
- Issue - Features
- Issue - Reputation
- Lacks
- Positive
- Negative
r/SonyHeadphones
The original eartips of the XM5’s can be uncomfortable, but users found that upgrading them to Sednafit Max improved not only comfort but also sound quality without negatively affecting the ANC.
@greefire_ – Matthew Moniz
The design is appreciated, although some users believe that a stripe light would make it look cooler.
SoundGuys
The XM5s have a pronounced emphasis on mid-bass, which may cause instruments like cellos and kick drums to sound louder than anticipated. This is a continuation of the excessive bass issue noted in the XM4 model.
David Carnoy – CNET
The XM5s are priced at $300, making them a costly option in the market of wireless earbuds.
@drumbyte – SoundGuys
While the earbuds can be worn while playing drums, they tend to move out of place with physical activity, necessitating frequent adjustments.
@57kool0one57 – SoundGuys
The earbuds have a persistent touch notification tone with no option for disabling it in the Sony app. Additionally, volume adjustments require multiple taps, which is inconvenient for the user.
r/SonyHeadphones
There were some reports of faulty batteries prone to exploding in the WF-XM5. A firmware update was issued by Sony to drain faulty batteries quickly to prevent explosions. However, this resulted in uneven and fast battery drain for some users. Sony acknowledged the issue in certain markets and has been replacing sets, even those out of warranty.
r/Android
Many users prefer to disable auto updates for their apps due to the potential for firmware-induced issues, including the Sony headphone app, and stick to a version they find satisfactory.
r/Android
Some users were lucky to have have missed a problematic update (1.4.2) and either remained on a lower version or directly updated to version 2.0.
r/Android
Sony Wireless Headsets are often criticized for quality assurance issues, leading some users to avoid spending more than $100 on them due to past negative experiences.
r/Android
Sony’s customer support, including their Playstation support, has been criticized for poor service.
r/SonyHeadphones
Users appreciated the mention of the XM4 battery issue in reviews, but also expressed frustration over Sony’s lack of response.
r/SonyHeadphones
Users expressed frustration over Sony’s lack of response to the battery issue, which reflects even worse on Sony due to the product’s high price range.
r/SonyHeadphones
Another user pointed out the lack of APTX in the earbuds, which limits their use in competitive gaming, and recommended checking out Wired’s review for further critical insights.
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